FAQs

• How long are shipping times?

Standard shipping times are typically 3-5 business days (excluding holidays) but subject to change depending on the weather and or any delays with the shipping provider.  

Product/s ordered after 03:00 PM EST will be shipped the following business  day. 

• What’s your return policy? 

You can return all or part of your order within 14 calendar days from the date of shipment.

Please note that merchandise that has been altered, sale items, or markdown items are not returnable. 

• Can I cancel my order?

Once an order is placed, we are unable to modify or cancel your WAPPACK order. We apologize for any inconvenience this may cause you. 

• What happens if I receive the wrong item?

 Please use this link  to reach out and provide a full description of the incident.